Question 1

Is this translation accepted by USCIS?

Accepted Answer

Yes. Our certified translations include a signed Certificate of Accuracy that meets USCIS requirements. Accepted by U.S. Citizenship and Immigration Services, all U.S. immigration courts, and U.S. consulates worldwide. If USCIS ever requests a correction for quality or format, we revise it free of charge.

Question 2

How fast is the turnaround for certified translation?

Accepted Answer

Standard delivery is 4 business days from receipt of your document and payment. With the Rush add-on (+$20), your certified translation is delivered within 24 hours.

Question 3

How much does a certified translation for USCIS cost?

Accepted Answer

Certified translation for USCIS costs $30 per page. Each page includes a signed Certificate of Accuracy. Optional add-ons: notarization (+$25), rush 24-hour delivery (+$20), and printed hard copy via USPS (+$15).

Question 4

What documents do you translate for immigration?

Accepted Answer

We translate birth certificates, marriage certificates, divorce decrees, diplomas, transcripts, police records, passports, bank statements, and any other official document needed for U.S. immigration. We accept PDF, DOCX, JPG, PNG, and TXT files up to 20 MB.

Question 5

What if USCIS rejects my translation?

Accepted Answer

We stand behind every translation with a 100% USCIS acceptance guarantee. If USCIS requests a correction related to translation quality or format, we revise it at no charge. Contact us within 30 days of delivery with the rejection notice.

Question 6

Do I need notarization for my translation?

Accepted Answer

Notarization is not required for standard USCIS filings — a signed Certificate of Accuracy is sufficient. However, some legal proceedings require a notarized translation. We offer notarization as an add-on for $25.

Question 7

Is my immigration document kept confidential?

Accepted Answer

Yes. Files are encrypted in transit (TLS 1.3) and at rest (AES-256). Only your assigned translator has access. All translators sign an NDA. Documents are permanently deleted within 30 days of delivery.

Question 8

What payment methods do you accept?

Accepted Answer

We accept all major credit and debit cards (Visa, Mastercard, Amex, Discover), Apple Pay, and Google Pay. Payments are processed securely through Stripe. We never store card details.

Question 9

Do I need an account to order a translation?

Accepted Answer

No account is required to get a quote or place an order. After checkout, we email you a magic-link so you can track your order and download your translation anytime — no password needed.

Question 10

Can I translate multiple documents in one order?

Accepted Answer

Yes. Upload multiple files during checkout and they will all be quoted and processed together. Each document is priced per page (certified) or per word (standard). Contact us for volume orders.

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